Data Challenges for Security Operators

Thursday, December 12, 2024

Join Tim Colby, CEO of Gingko, and Neal Bridges, CISO of Query, with special guest Adam Page, CISO at Zurich as they discuss data challenges for security operators over dinner at Ruth’s Chris Steak House in South Barrington, IL.

Seats at the venue are limited. Please complete the interest form and we will follow up with you soon about availability.

Traditional VS Agentic-AI Modern Service Management

Tuesday, December 10, 2024

Atomicwork welcomes CIOs and IT leaders from Chicago and its suburbs for a beautiful evening of networking and dinner discussion of "Traditional Service Management VS Agentic-AI and Modern Service Management."

​Over the past three decades, service management has undergone various maturity levels of transformation from in-person 1-1 asking help to telephones, email, and then portal-based ITIL processes. The ultimate goal is to help employees service their requests, report incidents, resolve problems, and track changes, and their impact is measured.

​With AI on the scene, Agentic-AI and Modern Service Management will disrupt the traditional approach to service management. During this dinner conversation, we will discuss and learn what Agentic-AI and Modern Service Management are and how they will change the future of the IT Service Management (ITSM) and Enterprise Service Management (ESM) spaces.